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Confidentiality is Key in Pest Control

Just a brief note regarding professional ethics, view this subject touches me deeply.

It has come to our attention that a local pest control company has decided to expose its customer’s names and addresses in advertisements that are posted publicly.  I’ve posted a photo below (after removing any identifying information, recipe both company and client):

In my opinion, viagra sale actions like this are unprofessional at best,  if not outright reprehensible.  And the type of pest being treated? Bed Bugs! Considering how the public at large views Bed Bugs and Bed Bug infested properties, not only is this irresponsible it is almost certainly illegal as a betrayal of client confidentiality and trust.

Bayonne Exterminating Company has long held its customers information and specifics under strict confidentiality.  As a matter of fact, when I revealed the event above to my technical staff they were shocked that this kind of thing could even happen.  Honestly, it boggles my mind as well.

As our customer, you can be sure that your information will not be made public without a court order or a directive from the local Board of Health, and at that time the information would ONLY be released to the specific authorities requesting it.

Never, ever, ever, will ANY of our clients information be utilized in part of advertising without a prior written consent.  And if your problems are with a pest like Bed Bugs, you can rest assured we will never ask.  It’s bad enough that someone is dealing with problems like this, making their private struggle a public one is completely unthinkable.

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